My tracking has not updated?

All our orders are guaranteed for re-ship in the case of non-delivery. Sometimes USPS forgets to scan some packages. Rest assured your order is on the way and will be scanned eventually.

When will my order be shipped?

All orders received before 1pm EST will be shipping the same day. Depending on volume, we may even ship the same day if received after 1pm.

What is your return policy?

We accept returns for unopened products only. Returns and exchanges must be requested within 14 days of shipment. All of our products are heat sealed and they must remain so to be eligible for returns and exchanges. Orders can be cancelled for a full a refund if they have not shipped yet.

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